Jeremy Pippin
119-20 Union Tpke 2A2
Kew Gardens, NY 11415
+1 (917) 338-0585
jgpippin at mac dot com

Profile


Seeking a position in social networking and writing, including (but not limited to) community management, technical writing, and broad-spectrum communications in either print or online publication.

I am versatile and able to think around corners, finding efficient solutions to problems and designing easy-to-manage workflow systems. I am able to learn new programs and protocol with ease. I have a broad writing range, and am comfortable composing copy in casual and professional environments.


Experience


Web Consultant/Contractor (Independent), Queens, NY — 2003 - Present
  • Served as consultant and contractor in fields relating to web presence creation and management. Worked with clients to design identity, including logos, websites, and stylebooks.
  • Assessed the practical needs of the client to determine the most cost-effective and efficient solutions. Advised clients on emerging trends in internet design, social networking, and a strong focus on editing content for internet consumption.
Creative Director, aubreTEC Labs, Queens, NY — 2005 - Present
  • Was responsible for company strategy, including content planning, marketing, currency exchange, and community management. Designed marketing strategies, which included managing and informing a large user community, creating sales materials, and determining prime locations for product exposure in a 3D virtual environment. Conducted market research and studied emerging user trends within the nascent environment of Second Life.
  • Designed and scripted content for the Second Life environment. Responsible for user experience design on a wide range of products in an international, heterogenous consumer environment. Created user-friendly interfaces for products with large, varied feature sets.
  • Worked with web-integration technologies, including a MySQL-based gaming statistics system (with website functionality), language translation tools, and a Facebook-style social networking site.
  • Wrote extensive technical documentation for all products.
  • Managed a large and varied user base, contributing to the public company blog and user forums, writing most updates and announcements, and organizing events.
  • Managed a staff of 2-5 other designers and support personnel, as well as a cadre of subcontractors.
Web Editor, Austin Presbyterian Theological Seminary, Austin, TX — 2004-2006
  • Responsible for implementing, maintaining, and designing the end-user interface for the institution's content management system. Maintained four separate websites for this institution, ranging from static content to dynamic community-based announcement sites. Dealt with day-to-day content management and technical concerns as well as training other employees to use the scalable system.
  • Conducted regular examinations of traffic, browsing trends, and audience demographics to improve content, community management, and navigation options.
  • Implemented permissions-managed editing systems across different departments, and set paradigms for presenting information in an online environment.
  • Organized and lead workshops teaching low-budget web design, and consulted with sister organizations in order to assist them with developing their own sites.
  • Wrote and/or edited all copy for internet consumption. Posted content daily, ranging from community-based news blogging to technical writing and advertising copy.
Junior Underwriter, Aloha Mortgage Insurance, Honolulu,HI — 2002 - 2004
  • Served as policy underwriter, collaborating with loan officers and applicants to determine risk and set policy pricing.
  • Maintained customer relations and created/managed company promotions.
Section Editor (Opinions), Ka Leo O Hawai`i, Honolulu, HI — 1998 - 2003
Ka Leo O Hawai`i is the daily online and print newspaper for the University of Hawai`i system, with a circulation of around 20,000 regular readers. This was a salaried staff position.
  • Was solely responsible for the daily production of approximately 150 column inches (3750 - 5250 words).
  • Wrote, under deadline, an average of 1500 words a day on a variety of topics including but not limited to university administration, local government politics, and humor. Summarized complex subjects in a digestible manner and utilized persuasive writing techniques.
  • Was responsible for hiring, managing, and mentoring a staff of writers, advising on content, style, grammar, and syntax.
  • Collaborating with the associate editor, I made layout decisions, adjusted content for online presentation, and selected/assigned content for daily publication.


Education


University of Hawaii, Honolulu, HI — Bachelor’s of Arts (Theatre Studies), 2002
New York University, New York, NY - Masters (Education), expected degree in 2009


Skills


  • Adobe Photoshop (Intermediate, 5 years experience)
  • Blogging (Expert, 3 years experience)
  • Community Management (Expert, 3 years experience)
  • cPanel/Apache Administration (Intermediate, 3 years experience)
  • CSS (Intermediate, 3 years experience)
  • HTML (Expert, 8 years experience)
  • LSL (Expert, 3 years experience)
  • MySQL (Intermediate, 1 year experience)
  • Photography, Journalistic (Expert, 5 years experience)
  • Photography, Studio (Intermediate, 1 year experience)
  • PHP (Intermediate, 1 year experience)
  • Public Speaking (Expert, 6 years experience)
  • Teaching (Expert, 5 years experience)
  • Web Design (Expert, 8 years experience)
  • Writing (Expert, 10 years experience)

References


Martin Pyke (Business Manager, aubreTEC Labs) Phone: 07980 860222
Email: martin dot pyke at aubretec dot net

Shannon Neufeld (Communications Coordinator, The Post Oak School) Phone: (401) 474-0019
Email: shannonlneufeld at gmail dot com

Shaun Chinen (Office Manager, Aloha Mortgage Insurance) Phone: (808) 779-9379
Email: sanctified1979 at hawaii dot rr dot com

Nicolas Logue (Owner, Sinister Adventures)
Phone: (808) 778-2720
Email: nflogue at hotmail dot com